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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bishnu Adhikari

Bishnu Adhikari

October 28, 2024

5  out of  5
rating by Bishnu Adhikari
"Sara Beth is one of the best and smartest insurance agent I’ve encountered in my 11 years of driving. She is incredibly supportive and helpful."
We responded:
"Hello Bishnu, Thank you for the great 5 Star review! We thank and appreciate the opportunity to take care of your auto insurance needs. We look forward to servicing your policies."
Profile photo of Ron Wilson

Ron Wilson

October 22, 2024

5  out of  5
rating by Ron Wilson
"Great job Sara went above and beyond"
We responded:
"Hello Ron, We appreciate you and your business! Thank you for trusting us with your insurance needs. If you need anything else, we will be here to help. Thanks!"
Profile photo of Jose Rivas

Jose Rivas

October 21, 2024

5  out of  5
rating by Jose Rivas
"Quick easy and best quote"
We responded:
"Hello Jose, Thank you for the 5-star review. We appreciate you trusting us with your auto insurance needs. "
Profile photo of Lauren Vasquez

Lauren Vasquez

October 7, 2024

5  out of  5
rating by Lauren Vasquez
"Easy process! Thank you so much!"
We responded:
"Hello Lauren, Thank you for the review! We appreciate you letting us take care of your auto insurance needs. Let us know if you have any questions or need anything else!"
Profile photo of Seville Kas-Mikha

Seville Kas-Mikha

September 24, 2024

5  out of  5
rating by Seville Kas-Mikha
"Sara was wonderful to work with and always gets the job done. Thank you Sara!"
We responded:
"Hello Seville, We really appreciate your review and business. We look forward to taking care of any future insurance needs you may have. Thanks!"
Profile photo of Brianna York

Brianna York

July 27, 2024

5  out of  5
rating by Brianna York
"Nicole Sefcik is the best hands down. And she's sweet. She answered all my questions. If you need help she is your go to on everything. She will and always be a great aspect to your team and to have as an agent."
We responded:
"Hello Brianna, Thank you for the 5-star review! We value your great review, and we are eager to help with your car insurance and home insurance needs. Thanks!"
Profile photo of Rallabandi Sushen

Rallabandi Sushen

July 19, 2024

5  out of  5
rating by Rallabandi Sushen
"Sara & nichole were very helpful and patient. I really appreciate their joyful service. Regards, Ram"
We responded:
"Hello Rallabandi, Thank you so much for the great 5-star review. We appreciate and value your business. We look forward to taking care of your insurance needs!"
Profile photo of Lexi Lyn Hargrove

Lexi Lyn Hargrove

July 11, 2024

5  out of  5
rating by Lexi Lyn Hargrove
"Sara Beth Baily is awesome ! She's very thorough and polite. She has went over quotes with me and explained the different options in a way that I can definitely understand. I recommend her to my son , and she got him a bundle on his home , auto, and life insurance. Give her a call for sure ! She will go above and beyond to get you the best quotes."
We responded:
"Hello Lexi, We appreciate your 5-star review! We look forward to servicing your insurance needs. Thanks again!"
Profile photo of CONNER YORK

CONNER YORK

June 27, 2024

5  out of  5
rating by CONNER YORK
"Nicole Sefcik was very helpful in answering all of my questions and was knowledgeable in every aspect of her job. They have an awesome team!"
We responded:
"Hello Conner, We appreciate your review, and we look forward to taking care of your insurance needs. Thanks!"
Profile photo of Nicole

Nicole

June 26, 2024

5  out of  5
rating by Nicole
"Not only is working for this agency and Ricky the best, I see first hand how great customers are treated. Ricky cares for his customers and the agents here are caring and will get you the best policy with a good rate!"
We responded:
"Hello Nicole, Thank you for the great review!"
Profile photo of Avery Roach

Avery Roach

June 26, 2024

5  out of  5
rating by Avery Roach
"Nicole is the sweetest and very professional! She helped me through the entire process and made sure all my questions were answered!"
We responded:
"Hello Avery, Thank you for your great review and we are looking forward to providing you with guidance for your auto insurance needs. "
Profile photo of Baylee Bernhardt

Baylee Bernhardt

June 26, 2024

5  out of  5
rating by Baylee Bernhardt
"Amazing experience getting a quote with Nicole. Excellent customer service. Answered all questions and concerns. 100% recommend getting a quote with her today!"
We responded:
"Hello Baylee, Thank you for your great review! We look forward to helping you with your insurance needs!"
Profile photo of Madyson Martin

Madyson Martin

June 26, 2024

5  out of  5
rating by Madyson Martin
"Nicole was very helpful and friendly getting us the best insurance rate for my family! If you go to Ricky’s office ask for Nicole she is very knowledgeable and will find you and your family the BEST policy fit!! Such GREAT customer service compared to most insurance companies!!"
We responded:
"Hello Madyson, Thank you for your 5-star review! We are so grateful to be able to offer you and your great auto insurance rates. "
Profile photo of misty wadzeck

misty wadzeck

June 26, 2024

5  out of  5
rating by misty wadzeck
"Nicole Sefcik was more than helpful with getting the right insurance I needed. I highly recommend Nicole with State Farm!"
We responded:
"Hello Misty, Thank you for your review! We are extremely thankful that you chose us to help with your auto insurance needs. "
Profile photo of Kiara

Kiara

June 25, 2024

5  out of  5
rating by Kiara
"I've been thinking about getting a new insurance policy so I called and talked to Nicole! She went above and beyond to answer all my questions. She has great customer service and was so kind!"
We responded:
"Thanks for the review, Kiara! We love to hear that here at Ricky Rivera State Farm. We look forward to helping you with your auto and home insurance needs. "
Profile photo of Michael Liming

Michael Liming

June 25, 2024

5  out of  5
rating by Michael Liming
"Saved so much money my switching to State Farm! Nicole Sefcik was super helpful!"
We responded:
"Hello Michael, Thank you for the great review! At our agency we love to help those in our community with their insurance needs. Thanks!"
Profile photo of Melanie Allen

Melanie Allen

June 25, 2024

5  out of  5
rating by Melanie Allen
"I can’t believe how much money I saved choosing to go with State Farm. I can’t Nicole Sefcik enough for showing me all my options and helping me choose the best!"
We responded:
"Hello Melanie, Thank you so much for your 5-star review. We are happy to continue helping you with all of your auto insurance needs. Thanks!"
Profile photo of Claire Garcia

Claire Garcia

June 24, 2024

5  out of  5
rating by Claire Garcia
"if you come here ask for Nicole!! hands down the best help i’ve ever gotten!! she cares and gives her all! Thank you Nicole!!!"
We responded:
"Hello Claire, Thank you for allowing us to take care of your insurance needs here at Ricky Rivera State Farm. We are very fortunate to have Nicole on our team. "
Profile photo of Vanessa Wright

Vanessa Wright

May 29, 2024

5  out of  5
rating by Vanessa Wright
"Misty was super warm and helpful. She made sure to get us the best auto insurance rate possible for our family and we ended up saving more working with her than all the other competitors! Thanks again to Misty at State Farm in Decatur, TX!"
We responded:
"Hello Vanessa! We appreciate you and the opportunity to serve you. We are always trying to find ways to not only save you money but also making sure you're properly insured. We look forward to taking care of you!"
Profile photo of Nadya Martinez

Nadya Martinez

April 25, 2024

5  out of  5
rating by Nadya Martinez
"If you go to Ricky’s office ask for Misty Lawson and she’ll take really good care of you! She’s very knowledgeable and will get you the best policy that fits your needs. Plus she has GREAT customer service."
We responded:
"Hello Nadya, We appreciate your review, and we are very happy to continue to take good care of your insurance needs. "
Profile photo of AGTH Rodeo Co

AGTH Rodeo Co

April 24, 2024

5  out of  5
rating by AGTH Rodeo Co
"Misty is very helpful, attentive and responds in a timely manner. She’s very knowledgeable and was able to answer any questions I had when it came to my claim! 10/10 recommend!"
We responded:
"Hello! Thank you for the review and we look forward to taking care of your insurance needs!"
Profile photo of Mychelynn Covey

Mychelynn Covey

April 24, 2024

5  out of  5
rating by Mychelynn Covey
"Misty made my experience amazing! Not only did she make it fast and easy but she’s very attentive as well and saved me so much money! She had everything done in no time and made sure to answer any questions I had."
We responded:
"Hello Mychelynn, We appreciate the review, and we are very fortunate to have you as a customer. Thanks again!"
Profile photo of Elena Regalalvo

Elena Regalalvo

April 24, 2024

5  out of  5
rating by Elena Regalalvo
"I love Misty Lawson. She can be my Jake in the middle of the night anytime."
We responded:
"Hello Elena, I'm very pleased to hear that we were able to take care of your auto insurance needs. I look forward to protecting what matters most to you!"
Profile photo of Amanda Meador

Amanda Meador

April 22, 2024

5  out of  5
rating by Amanda Meador
"Misty was very knowledgeable about my auto insurance policy and when I was rear ended by an uninsured driver she quickly helped me through the process start to finish with ease! Claim, questions, rental, etc. So glad I switched to State Farm!"
We responded:
"Hello Amanda, Thank you for the review! I am very happy to hear that we were able to help you with your auto insurance needs. We look forward to protecting what matters most to you!"
Profile photo of Jose Zapata

Jose Zapata

April 4, 2024

5  out of  5
rating by Jose Zapata
"Mr. Rivera was extremely helpful with my situation. I was overpaying by 8k a year with my home and auto and less coverage…. Makes my stomach turn knowing how much I could have been saving. Thanks again Mr. Rivera"
We responded:
"Hello Jose, We are very happy to hear that you had a great experience with us. We look forward to servicing your auto insurance, and home insurance. Thanks again."