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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Itye Logan

March 6, 2026

5  out of  5
rating by Itye Logan
"very kind and sweet, helped me alot not only with understanding all the rates but getting what i needed just for me!! Mrs.Misty Lawson was who helped me!! thanks again!!"
We responded:
"Itye, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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R Gordon

March 5, 2026

5  out of  5
rating by R Gordon
"Here’s a 5-star review for you: Ricky Rivera and Sara are fantastic! They were incredibly patient with all of my questions and took the time to run through several different scenarios so I could find the best option for my needs. They’re always available when I need them and very punctual — no waiting around or chasing anyone down. You can tell they genuinely care about their clients. Highly recommend this State Farm team!"
We responded:
"Thank you for the 5-star review, R! Here on State Farm Agent Ricky Rivera’s Team, we are proud to serve our community and appreciate your recognition. "
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Darryl Holley

February 16, 2026

5  out of  5
rating by Darryl Holley
"Very courteous and always follow through."
We responded:
"Wow, thank you for the 5-star review, Darryl! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Carolyn Swindell

February 3, 2026

5  out of  5
rating by Carolyn Swindell
"Thank you for your kindness and help"
We responded:
"Thank you so much for the 5-star rating, Carolyn! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Matthew Hough

February 3, 2026

5  out of  5
rating by Matthew Hough
"I began shopping for insurance in January after 23 years with USAA. I had worked with Misty last year to set up an insurance policy for my business, so she was my first call again for personal policies. The process was exceptional from start to finish on top of saving hundreds of dollars! I would VERY HIGHLY recommend to anyone!!!"
We responded:
"We are grateful for your 5-star review, Matthew! Thanks for taking a moment to share your positive rating of State Farm Agent Ricky Rivera’s Team here in Decatur . "
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Karen Bannister

January 13, 2026

5  out of  5
rating by Karen Bannister
"Sara & team are awesome! Quick to respond and get my insurance needs taken care of!"
We responded:
"Thank you so much for the 5-stars, Karen! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!"
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Samuel Espinoza

December 31, 2025

5  out of  5
rating by Samuel Espinoza
"Great service very helpful people SARA is a rock start got me started and helped me out from the start to end gave me a great deal… hands down best insurance I’ve had."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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RAVIN BROWN

December 23, 2025

5  out of  5
rating by RAVIN BROWN
"The service was great! Friendly staff"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Richard Reyes

December 22, 2025

5  out of  5
rating by Richard Reyes
"Had a great experience with the Ricky Rivera State Farm agency. Nadya Martinez was super helpful, friendly, and easy to work with. She explained everything clearly and made the whole process really simple. Definitely recommend this agency—especially Nadya!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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AydTea

December 22, 2025

5  out of  5
rating by AydTea
"Krystal is a great help!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Benjamín Hernández

December 22, 2025

5  out of  5
rating by Benjamín Hernández
"Nadya Martínez has been a great help with helping my family and I with our life insurance , home and auto as well. She is very knowledgeable and informative. We appreciate Nadya and highly recommend her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chelsea

December 22, 2025

5  out of  5
rating by Chelsea
"Krystal is Amazing!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Catherine Saba

December 22, 2025

5  out of  5
rating by Catherine Saba
"Sara has always been helpful, willing to answer any questions and goes above and beyond to take care of her customers."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Rugenia Dickens

December 22, 2025

5  out of  5
rating by Rugenia Dickens
"Krystal is 👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cj Bailey

December 22, 2025

5  out of  5
rating by Cj Bailey
"Sara Beth is amazing!! She's super helpful I'm very satisfied with my service and would highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rodney

December 22, 2025

5  out of  5
rating by Rodney
"Sara Beth has been a big help with getting my Life and Auto insurance setup, I have been with the State farm for the last two years and I've continued to get large discounts while still maintaining excellent benefits! Quality service through and through!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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adrian wayne

December 22, 2025

5  out of  5
rating by adrian wayne
"Krystal does a great job"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mary Rosenheim

December 22, 2025

5  out of  5
rating by Mary Rosenheim
"Sara Beth helped me and my family out and she was kind and courteous!! Great experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ma Guadalupe Martinez

December 21, 2025

5  out of  5
rating by Ma Guadalupe Martinez
"Nadya Martinez me ayudó con mi seguro. Es muy amable y me guió a escoger la mejor cobertura para mi familia. Se la recomiendo."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Angel

December 21, 2025

5  out of  5
rating by Angel
"Nadya Martinez is amazing! She’s the best and is very knowledgeable. Definitely recommend her to anyone looking for insurance. Thank you Nadya!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sally Andrew

December 21, 2025

5  out of  5
rating by Sally Andrew
"Misty at the State Farm office in Decatur is absolutely wonderful. She is knowledgeable, patient, and truly cares about her clients. She takes the time to explain everything clearly, answers questions without rushing, and makes sure you feel confident and protected with your coverage. It’s rare to find an insurance agent who is both professional and genuinely kind, and Misty is exactly that. I highly recommend her to anyone looking for trustworthy and dependable insurance support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Hannah Reyes

December 20, 2025

5  out of  5
rating by Hannah Reyes
"Highly recommend Nadya Martinez! really nice and professional!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gris Reyes

December 19, 2025

5  out of  5
rating by Gris Reyes
"Nadya Martinez was incredibly helpful and easy to work with. She answered all my questions, explained my options in plain language, and made the entire process smooth. I truly appreciated her patience and professionalism. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Perla Mejia

December 19, 2025

5  out of  5
rating by Perla Mejia
"Love Nadya! She is very knowledgeable and always knows how to take care of me and my family."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brenda Mejia

December 18, 2025

5  out of  5
rating by Brenda Mejia
"Nadya was very knowledgeable and helpful. Great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."